Scoop and Serve 日本語

Terms of Use

Last updated: October 14, 2026

These Terms of Use (the "Terms") set out the conditions for using the iPhone game "Scoop and Serve" (the "App") provided by KeiConsulting (the "Operator"). By using the App you agree to these Terms. The Japanese version prevails if the two versions differ.

1. Scope

  1. These Terms apply to every relationship between the Operator and users concerning the App.
  2. The Privacy Policy, External Transmission Policy, Payment Services Act notice, Specified Commercial Transactions Act notice and Odds and How It Works published in the App or on the Operator's website (the "Site") form part of these Terms.
  3. Apple Inc.'s terms (the Apple Media Services Terms and Conditions, including the licensed application end user license agreement) also apply to downloading the App and to in-app purchases.

2. Minors

  1. Minors must have a parent's or guardian's consent to use the App, and must obtain it before every in-app purchase.
  2. The App asks for the year and month of birth at the first purchase (or once before that, on the home screen after level 20) and limits purchases per calendar month (Japan time) by age: ¥5,000 under 16, ¥10,000 for ages 16–17; adults may set their own limit. Without a known age, purchases are not possible.
  3. Before the first purchase of each month and before any purchase of ¥1,600 or more, users under 18 are asked whether a parent agreed.
  4. Under Article 21 of the Civil Code of Japan, a purchase made by a minor who misrepresented being an adult may not be cancellable.

3. Coins

  1. "Coins" are the in-game currency of the App, used for continues, refilling hearts, boosters and the like.
  2. There are two kinds of coins. The App shows their total; the breakdown is under Settings → Coin breakdown.
    1. Paid coins: coins granted by an in-app purchase (the full purchase price is assigned to the paid coins of that purchase). They are prepaid payment instruments under the Japanese Payment Services Act.
    2. Free coins: coins earned by playing, coins given as rewards or gifts, the extra coins added to the first purchase of each coin tier, and the coins claimed each day with the Daily Coin Pass.
  3. Paid and free coins can be used for exactly the same things. Nothing can only be obtained with paid coins.
  4. When coins are spent, paid coins are used first, oldest first, and free coins only after all paid coins are used. This order cannot be changed.
  5. Coins do not expire.
  6. Coins can only be used in the App. They cannot be exchanged for money or other services' points, refunded, transferred, lent or sold, except where the law requires a refund (including Article 10.3).

4. In-app purchases

  1. Paid products are sold through Apple's in-app purchase. Prices and contents are shown on the purchase screen and in the Specified Commercial Transactions Act notice.
  2. The contents of every paid product are fixed in advance. No product has random contents, and coins cannot buy anything with a random result (such as sticker packs).
  3. The "Daily Coin Pass" and the "Gold Stamp" are non-renewing subscriptions. They are never renewed or charged automatically.
  4. Items included in paid products (boosters, unlimited-hearts time, decorations, skins and the like) and Gold Stamp rewards are delivered in full when they are granted in the App.
  5. The daily coins of the Daily Coin Pass are granted when claimed in the App. Up to the last 7 unclaimed days can be claimed together; older days can no longer be claimed.
  6. Cancellations and refunds follow Apple's procedures. When a purchase is refunded, the paid coins of that purchase still unspent are removed, and any shortfall is taken from free coins. A coin balance never goes below zero.
  7. Because Apple cannot restore consumable purchases, the App automatically saves its data (including coin balances) to the user's iCloud. Without iCloud, deleting the App may lose the coins.

5. Random results

Things with a random result, such as the contents of sticker packs and scoop mutations (Sparkle, Gold, Aurora), are only obtained free by playing. Their odds are published in Odds and How It Works. No purchase or amount spent changes any odds.

6. Rankings and races

  1. Daily and weekly rankings use Apple's Game Center.
  2. The opponents in the "Scoop Race" are computer players (CPU), not other users. Their pace does not depend on whether or how much a user pays.

7. Prohibited conduct

Users must not:

  1. break the law or public order and morals;
  2. modify the App, analyze it beyond what the law allows, use cheating tools, or tamper with save data or communications;
  3. manipulate rankings;
  4. place excessive load on the App's servers;
  5. impersonate others or infringe anyone's rights;
  6. do anything else the Operator reasonably considers inappropriate.

8. Intellectual property

  1. All rights in the App's software, graphics, characters, sounds and text belong to the Operator or the rightful owners.
  2. Users may post highlight videos and screenshots exported from the App on social media for personal, non-commercial purposes.

9. Health

The App contains flashing lights and fast motion. Flashing can be reduced in Settings, and the App follows iPhone's Reduce Motion setting. Stop playing immediately if you feel unwell. Users under 18 see a reminder to take a break after every 60 minutes with the App open (or sooner).

10. Changes and end of service

  1. The Operator may change the App or end its service.
  2. The end of service will be announced in the App and on the Site at least 60 days in advance.
  3. Unspent paid coins at the end of service will be refunded as required by the Payment Services Act. The announcement will explain how and until when.

11. Disclaimer

  1. The Operator does not warrant that the App is free of defects or fit for a particular purpose.
  2. Except in cases of the Operator's intent or gross negligence, the Operator's liability for damage arising from the use of the App is limited to the amount the user paid in the App in the month the damage occurred.
  3. Paragraph 2 does not apply where the Consumer Contract Act or other laws exclude it.

12. Changes to these Terms

The Operator may change these Terms under Article 548-4 of the Civil Code of Japan. The new text and its effective date will be announced in the App or on the Site before that date.

13. Governing law and jurisdiction

These Terms are governed by the laws of Japan. Tokyo District Court has exclusive jurisdiction in the first instance over disputes concerning the App.

Contact

KeiConsulting — contact form

Effective date: October 15, 2026